Policies
Delete your MyFixito account
You can delete your account in the app at any time, or ask MyFixito Help to do it for you.
In the MyFixito app
- Open Account.
- Tap Delete account.
- Confirm.
If a booking is in progress, or a payment is waiting or in question, finish that first.
In MyFixito Partner (technicians)
- Open Profile and tap Delete account.
- Tap Ask MyFixito to close my account.
- MyFixito closes it once no job, payout or money owed is still open, and tells you.
30-day bonuses not yet added to your earnings are lost when the account closes.
Without the app
Call MyFixito Help on +91 91406 14421 or email support@myfixito.com.
Tell us your registered mobile number. We check it’s you before deleting anything.
What is deleted
- Your name, mobile number and email
- Your saved addresses, and the exact places at your home recorded during visits
- The photos you added to show a problem
- Your notifications and your login
Your number can sign up again later, as a new account.
What we keep, without your name
- Bookings, quotes, payments and receipts, which the tax law asks us to keep. A booking keeps only its area, city and PIN code.
- The technician’s proof photos and what each repair found, which help MyFixito find faults better.
- For technicians: payout and tax records.